Your Security
At Pebel we understand that when you entrust confidential details to a company such as ourselves, security is paramount. As such we have worked very hard to ensure that our systems are safe and that any data passed to us by the consumer is kept absolutely private and can be used for no other purpose than the transaction agreed upon between us. Below are some details regarding the security systems that we use.

Protx
Protx is the most high profile online payment service provider in the UK, and it is their secure system that we have installed to process all of your online transactions. As it is an absolute necessity that all transaction data be kept completely secure and confidential at all times, we have made use of their services because of their reputation and ultimately their substantial success in this field.

Transactions and Encryption
For a transaction to be processed securely and successfully information must be passed between our checkout technology and the Protx VSP systems. Be assured we will never pass this information on to third parties, and they are unable to examine, use or modify it due to the steps we take towards security. We ourselves are unable to view your card details also, and the links used between Protx and the bank are private, secure and not available to public access. The messages encoding any information passed are signed using MD5 hashing for the prevention of tampering. Of course we absolutely never pass our customers’ card information without encryption and the data recorded during a transaction is encrypted with 128-bit SSL certificates.

Internationally recognised 256-bit encryption standards as utilised by the US Government are used to secure the data once on Protx systems. These are ultra modern and tamper proof, and as such it is near to impossible to extract the encryption keys. Furthermore, banking authorities and the banks themselves carry out regular audits to ensure the situation remains just so.

Company access
Information from transactions is primarily visible only to the computer systems employed by Protx – neither employees from Pebel nor Protx are able to decrypt the information, as card numbers are never displayed in full, even on administrative screens. Only the most senior staff have the ability to find out about personal customer information, and even then only under extreme circumstances (e.g. Police Fraud Investigations).